50 %+ Repeat Customers Engaged with Loyalty Program
Loyalty points, review rewards, and tiers kept customers coming back, referring, and boosting revenue.
Loyalty-Driven Orders
Repeat Customers Who Used Loyalty
Coin Redemption Rate
9.63%
Loyalty-Driven Orders
50.16%
Repeat Customers Who Used Loyalty
20.63%
Coin Redemption Rate
Skin Care
Highlight
About
Leading Cosmeceutical brand is a science-backed cosmeceutical brand committed to restoring and maintaining healthy skin and hair. Founded with a focus on safety, efficacy, and transparency, the brand offers dermatologist-tested solutions for concerns like acne, pigmentation, hair fall, and more. With a customer-first approach and clinically proven formulations, Re'equil has become a trusted name in personal care, helping individuals regain confidence in their skin and hair.
Problem
Leading Cosmeceutical brand wanted to enhance customer retention, drive more referrals, and boost engagement while maintaining a seamless shopping experience. They needed a solution that could reward loyal customers, incentivize reviews, and encourage repeat purchases. Additionally, integrating their existing tools—Stamped for reviews, Klaviyo for email communications, and GoKwik for checkouts—into a unified system was crucial for optimizing customer interactions.
Solution
By implementing Nector’s Loyalty Program, Referral Program, and Rewards for Reviews, Re'equil successfully created a structured rewards ecosystem that encouraged repeat purchases and organic brand advocacy. Their VIP Tier system provided exclusive benefits to high-value customers, strengthening long-term loyalty. With seamless integration of Stamped, Klaviyo, and GoKwik, Leading Cosmeceutical brand ensured a smooth and rewarding experience, increasing customer engagement and conversions.
Success Metrics with Nector
9.63% Loyalty-Driven Orders
A significant share of total orders came through the loyalty program, proving its effectiveness in encouraging repeat purchases.
50.16% Repeat Customers Who Used Loyalty
Over half of repeat customers actively used loyalty rewards, showcasing strong participation and brand affinity.
20.63% Coin Redemption Rate
Customers eagerly redeemed their earned coins, highlighting the appeal and effectiveness of the rewards system.
17.31% Referral Completion Rate
A solid percentage of referrals resulted in successful conversions, reinforcing the program’s impact on customer acquisition.
$35,000+ Value Generated by Nector (*Nector Driven Revenue)
The integration of loyalty and referral programs played a key role in generating substantial revenue and driving business growth.
Boost Retention Like Top D2C Brands
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