Loyalty programs work best when customers can use their rewards at the moment they are ready to buy.

Many Shopify and DTC brands give customers coins, points, coupons, or store credit after purchases, referrals, reviews, or campaigns. But when redemption is hidden inside a separate rewards page or requires extra steps during checkout, customers often miss the value they have already earned.

The Nector + Shiprocket Checkout integration helps solve this by connecting Nector's loyalty program with Shiprocket's third-party checkout. Once configured, a merchant's earning and redemption rules can apply directly on Shiprocket Checkout, allowing customers to redeem loyalty coins during payment.

For Shopify, DTC, ecommerce, and omnichannel brands, this means loyalty value becomes visible at one of the most important moments in the customer journey: checkout.

Make loyalty redemption visible at checkout. Connect Nector with Shiprocket Checkout so eligible customers can redeem loyalty coins directly during payment. Book a Demo

Why Checkout Redemption Matters for Loyalty Programs

A customer who has earned loyalty coins already has a reason to return. But that reason only becomes powerful when the customer can clearly see and use the value.

If customers need to leave checkout, search for a rewards page, copy a code, or contact support to understand how redemption works, many will skip the reward entirely. The result is a loyalty program that exists in the background but does not meaningfully shape purchase behavior.

Checkout is different. At checkout, the customer is already close to completing an order. Showing available loyalty value during payment can make the reward feel practical, immediate, and easy to use.

For merchants, checkout-based redemption helps make loyalty feel like part of the buying journey, not a separate feature customers need to remember later.

What the Nector + Shiprocket Checkout Integration Does

The Nector + Shiprocket Checkout integration connects Nector's earning and redemption rules with Shiprocket's third-party checkout.

At a product level, the integration helps merchants enable Shiprocket Checkout as a third-party checkout integration inside Nector, share a Secret Webhook ID with Shiprocket support to complete setup, configure basic redemption restrictions such as a minimum payment amount, share checkout display preferences such as loyalty heading text and logo URL, configure or verify redemption rules inside Nector, and allow customers to redeem loyalty coins directly on Shiprocket Checkout based on the rules set by the merchant.

How the Nector + Shiprocket Checkout Integration Workflow Works

Step 1: Open Integrations in Nector

Merchants go to the Integrations section and search for Shiprocket in the list of available integrations.

Step 2: Configure Shiprocket Third-Party Checkout

Merchants select Shiprocket – Third-Party Checkout and click Configure. On the configuration page, the merchant enables the integration status to activate it.

Step 3: Retrieve the Secret Webhook ID

After enabling the integration, merchants scroll to the bottom of the Shiprocket integration page in Nector to find the Secret Webhook ID. This ID is required by the Shiprocket team to complete the integration.

Step 4: Set Basic Redemption Restrictions

Inside Nector, merchants can configure redemption restrictions such as the minimum payment amount required from the customer to allow redemption.

Step 5: Email the Secret Webhook ID to Shiprocket Support

The merchant must email the Secret Webhook ID to Shiprocket support since Shiprocket does not directly access the merchant's Nector portal.

Step 6: Share Configuration Options With Shiprocket

Along with the Secret Webhook ID, merchants should share checkout configuration preferences including enable prepaid discount, heading text for loyalty usage on checkout, logo URL, push as a transaction for points redemption, and enable credit flow or push credit as a transaction.

Step 7: Confirm Shiprocket Setup

After Shiprocket completes the setup, the merchant should return to Nector and verify the redemption rules that should apply on Shiprocket Checkout.

Step 8: Configure or Verify Redemption Rules in Nector

Inside Nector, merchants should configure or review the redemption rules for Shiprocket Checkout, such as conversion rate and maximum possible discount.

Step 9: Validate the Customer Experience

Before going live at scale, test the checkout flow as a real customer would: add products to the cart, proceed to Shiprocket Checkout, check whether loyalty coins appear correctly, apply redemption, and confirm that the order total updates as expected.

What This Unlocks for Merchants

Final Thoughts

The Nector + Shiprocket Checkout integration is valuable because it connects loyalty redemption with payment.

Nector helps brands create and manage loyalty coins, earning rules, redemption rules, referrals, reviews, and retention workflows. Shiprocket Checkout gives customers the checkout experience where they complete the purchase. When the two work together, customers can redeem eligible loyalty coins directly during payment instead of searching for rewards elsewhere.

For Shopify, DTC, ecommerce, and omnichannel brands, this creates a smoother retention loop: Customer earns coins → customer returns → customer sees coins at checkout → customer redeems → customer completes another purchase.

Want to connect loyalty, referrals, reviews, and checkout redemption across your ecommerce stack? Book a Nector demo.

Nector integrates with 70+ tools including Shopify, WooCommerce, Magento, Klaviyo, GoKwik, Judge.me, Mailchimp, WebEngage, Shiprocket, LogicERP, and more. Explore all Nector integrations →